Research proposal Dissertation Example | Topics and Well Written Essays - 1500 words

Research proposal - Dissertation Example In view of the same, the concept of total quality management is deemed of paramount importance to these outsourced companies. Hence, the main focus of this paper is to look into the manner by which total quality management principles are incorporated into the processes adopted by the outsourced industries. Total quality management is defined as that philosophy for management concerned with the continuous improvement of the quality of products and processes (Ahire 1997). This particular management concept is used all over the world. The functions related thereto are based on the fact that the quality of products and processes is the responsible of everyone who is engaged in the creation or consumption of the products or services that are offered by the organization. In this sense, Total quality management entails the involvement of the management, workforce, suppliers and even customers in order to ensure that the expectations of the customers are met (Ahire 1997). Hakes (1991) on the other hand, also mentioned that total quality management is essential to all successful organizations. ... Literature Review To provide a solid ground to this study, the researcher reviews extant literature with respect to outsourcing and total quality management. This literature review covers pertinent areas related to the same. To ensure an extensive discussion as regards the subject matter at hand, this section is divided into the following sub-sections: (1) Total Quality Management: An Overview and (2) The Outsourced Information Industry: The Need for Total Quality Management. Total Quality Management: An Overview. As earlier stated, the importance of total quality management as an essential part of the management philosophy is grounded on the fact that it ensures the performance of a certain firm in accordance with the expectations of the customers and at the same time, to enable it to cope with the ever changing global market places. Usually, total quality management results into two important consequences for the firms: first, increase in productivity; and second, customer satisfac tion. One of the main characteristics of Total Quality Management is related to the need to identify the root causes of quality problems and at the same time, correcting them from the source. This is basically in line with the efforts to incorporate quality in all aspects of the organizations. Thus, it usually involves all the people in the organizations such as the customers, the employees and the suppliers. According to the article entitled â€Å"Total Quality Management† (n.d.), total quality management often has the following aspects: (1) Customer Focus; (2) Continuous Improvement; (3) Employee Empowerment; (4) Use of Quality Tools; (5) Product Design; (6) Process Management; and lastly, (7) the Management of Supplier Quality. The focus of the

Essay title Even young children can be involved in decision making in

Title Even young children can be involved in decision making in the family and in schools. Use the course materials to illustrate how children can be involved and also why involvement might be difficult - Essay Example Parents who are aware of these issues can begin to interact with their babies from the start. When a child is older, especially when they get to preschool or school age, it is important to begin the process of their decision making by allowing them to make decisions of what they want to wear or about a particular toy they want to use in their play. Another very important aspect of involving children into the decision making process is to help them form secure attachments when they are very young. Secure attachments make a child fell loved and help them to understand that they can talk about anything they need to talk about with a parent. Establishing this type of opportunity when children are young will give them another opportunity to find their place in the family. Decisions making for many things are easy for a parent to involve their child in, but when it comes to something like bedtime the child may not have much of a choice. According to the text book, there are many ways that a parent can work with a child who does not want to go to bed at a certain time. The challenge for parents is that sometimes they are working to get a child to conform to their wishes and the child has no reason to do so. A parent may decide that the child has several options for bedtime that are around the same time. They can then allow the child to pick one of those bedtimes and the child will think they have made their own choice. One of the challenges when a child does not conform or do what a parent says is that the parent may want to use corporal punishment (spanking) for the child. According to the text, this is never a good idea because children can bully other children with hitting, a child is taught to repress strong emotions, smacking can often make defian t or uncooperative behaviour worse and children can become angry and resentful which can change their attitude towards their family members (69). Instead of smacking, many parents use time outs for children and

Microeconomic of my own life Essay Example | Topics and Well Written Essays - 1000 words

Microeconomic of my own life - Essay Example Having learnt various principles and theories in microeconomics, the objective of this paper is to relate my life experiences to some of these microeconomic aspects. Microeconomics has made me appreciate choice as a comparison of alternatives. The forgone opportunities for the next benefit alternatives would be referred to as opportunity cost as noted by Boyes and Melvin (23). Opportunity costs refer to the highly valued alternatives which have to be forgone when making a choice. Thus, in my case, the freedom to watch movies, eat the food of my choice and play with my pet would be considered as the opportunity cost as I had to forgo this for the sake of enrolling in a boarding school. The next benefit alternative would thus be joining a boarding school which was meant to make me excel academically. Despite the academic benefit that I was to realize by being in a boarding school, I found other benefits that I would not have found had I remained in my previous learning institution. My father worked in a pen manufacturing firm and hence gave me the best ball-pens to use for my writing. I made many friends in school because of these pens as many students would borrow my pens. At first, I was generous enough to give them out. Within a short period of time, students would demand to know where the pens were sourced from. Actually, the pens were available in the stores but at a high cost and thus stocked less. Remember, Boyes and Melvin (23) observe that costly goods do not elicit the urge to buy from consumers. A majority of pen users would prefer the less costly pen varieties as long as these pens served the intended purpose, quality aside. Since my father supplied these pens to me free of charge and in unlimited quantities, I started selling them to those students who demanded for it at a slightly lower cost than they fetched in the retail stores. The attractive qualities of the pens including swift gliding while writing and availability in diverse colors made the p ens popular. Word went round the school on the attributes of the pen which made the demand increase. Students drawn from various classes would look for me to supply them with these pens. Realizing the increased demand for the pens, I raised the selling price for each pen. This trend follows the microeconomic law of supply which according to Boyes and Melvin (52) dictates an increase in supply with increase in the prices of specific goods or services and a decrease in supply with a fall in price. Assuming the role of a supplier, as the students were willing to spend more to have the pens, I kept increasing the cost. Since I could not wholly satisfy the demand for these pens, I could not determine the effect of price increase on demand which according to the law of demand dictates that with such price increases, there tends to be a decrease in demand. But the trend did not last for long as I had to be careful neither to sell the pens at the cost in the stores nor to sell them at a cos t deemed exorbitant to the students. It reached a point where I could clearly see the impact of price increment on the demand for the pens from the students. As if abiding by the law of demand, the students gradually reduced their demand until I had a number of students whose demand for the pens I could satisfy at the indicated cost. In essence, this was the equilibrium according to

Management 3000 Essay Example | Topics and Well Written Essays - 3250 words

Management 3000 - Essay Example In addition, the book is not only crucial for a manager and an aspiring manager but also to any individual willing to effectively learn important lessons crucial to their lives. The main theme of the book revolves around interpersonal skills on a broader perspective. However, I would divide the book into three, no actually four narrow categories, based on the achievement of the essential interpersonal skills to a manager. Of these four categories, the first one is the importance of self-awareness before seeking to understand others. Consequently, self-awareness is not something that you wake up one day and claim to have accomplished, something I have learned from the book. Apparently, self-awareness is an important and crucial skill that individuals need to conceptualize and acquire through a four-pronged approach. This covered the first unit and essentially the first four chapters in the book. I answered all the questions in these four chapters and I must say, although I read the chapters before answering the questions, there were instances that I found myself marking the wrong answer based on my personal biases. The second important thing I read pertains the need for individuals seeking to acquire interpersonal skills to learn how to work well with others in diversity. This unit covers the next four chapters of the book, that is, chapters five all the way to chapter eight. The questions are crucial to answering an individual’s perceptions about diversity. Thirdly, I read the other six chapters in the book based on the unit I would classify as understanding the team and its dynamics. This is essential for a manager who works with a team in their day-to-day operations, which effectively requires them to be knowledgeable of the dynamics controlling the team. Finally, the last unit I would call it the leadership unit. This is the actual unit that I would

Risk Coursework Example | Topics and Well Written Essays - 500 words

Risk - Coursework Example tegies used by the corporate managers in relational to effective financial planning to meet organization needs regard the financing, capitalization, budgeting and risk management. The perception of various risk influence corporate financial strategies in order to minimize a risk and maximize returns. This document focuses on various types of risks facing businesses and their effects on corporate financial strategy. This is the uncertainty that the organization may obtain lower profits than anticipated in case of unforeseen events occurring. For example, when sales volumes declines, cost of inputs increases, economic climate or government regulations change they may result in loss instead of anticipated profits (Bender & Ward, 2012). In a case of high business risks, the corporates may finance business activities with capital bearing less debt ratio to ensure it can meet financial obligations whenever they are due. Credit risk is the risk that the borrower may fail to repay the borrowed amount and interest charges when they are due. Lenders may incur additional cost to insure their loan portfolios in order to minimize the loss or borrowers are required to use security or guarantees before they acquire the loan (Bender & Ward, 2012). This affects corporate financial strategy especially when the business does not have to tie capital in security assets. They may have to raise funds through other means other than by borrowing funds. This is the risk that arises due to fluctuation of interest payable to the stocks. It can affect corporate financial strategy whereby investors may refuse to commit buy stocks in a particular market due to fluctuations in interests for fear of losing the value of their invested stocks (Bender & Ward, 2012). These are risks investors face due to political instabilities in the countries of operations. It can affect corporate investment decisions whereby the businesses if the managers cannot take enjoy opportunities available in certain

Sew What Inc Essay Example | Topics and Well Written Essays - 500 words

Sew What Inc - Essay Example Examples, which justify information technology’s role in Sew What, Inc.?’ success entail, i. During its onset in the market, information knowhow contributed to its credibility where numerous people were able to recognize it besides the business’ products and services. Hence, gaining enormous clientele pool interested in drapers and other products it produced. v. Megan Duckett’s knowledge regarding the essence of technological knowhow enabled the company to expand besides having effective operations (Murphy, 2006). This is evident in the way she embraced the Dell’s operations into her business. It is irrefutable if Megan Duckett intends to dominate and attain enormous market share globally she has no alternative but to utilize technology effectively (Murphy, 2006). This entails ensuring the company has the capability of reinventing itself especially in monitoring what is new in the world of technology and implementing it, for effective services’ delivery. However, the business ought to consider the cost and effectiveness of the information technology prior applying it. Assuming the position of management consultant, I will advise Megan Duckett to undertake the following: i. She must ensure that all the business’ marketing assets are up to date, which entails training marketing personnel in all aspects of sales (Murphy, 2006). This is to ensure that the business is capaable  of containing stiff competition evident in the market presently. iii. The business should take advantage of the current social sites (Orkut, Facebook, tweeter ete) besides blogging. This will ensure more interactions amid the people and the business management meant to know reactions of its clientele. v. Megan Duckett besides specializing in drapery making, she should think of being a global provider of the same line materials to other corporations, which will yield to an increased market share (Murphy, 2006). Information technology usually enables small

Report of a company from the air - freight sector Essay

Report of a company from the air - freight sector - Essay Example This is done to understand how organizations will perform in their near futures and the steps that can be taken in order to improve. Thus, the report suggests that despite the decline in the organization’s revenue due to the fall in their volume, they still have high potential to perform well in the future. Table of Contents Executive Summary 2 Business environment 4 PEST Analysis 4 Political 4 Economic 5 Social 6 Technology 6 Porter’s Five Forces 6 Rivalry within the industry 7 Bargaining power of the customers 7 Bargaining power of the suppliers 8 Threat of new entrant 8 Threat of Substitute 8 Assessment of DHL 8 Assets of DHL 8 Strengths and Weaknesses 9 Customers Segmentation 10 Conclusion 11 Reference List 12 Introduction Today the performance of an organization is not only dependent on the internal factors within the organization, but also on the external factors that continuously affect the internal operations. In this context, DHL has been considered in this rep ort, on which the analysis will be conducted and recommendations will be made regarding the performance of their business. DHL is a segment of Deutsche Post DHL, a logistic company based in Germany that provides international express mail service. Deutsche Post is the world leading logistic company with major international presence. They are the global market leader in air and sea mail. The organization was originally founded in the year 1969 to distribute documents between Honolulu and San Francisco; however, the organization managed to expand their services throughout the world. Inter-continental and offshore deliveries were the main interest of the organization. The organization served many other countries, not served by any other air-freight organizations, such as, North Korea, Vietnam, China, Iran, Iraq, Eastern Bloc and Soviet Union (Zetes, n.d.). In order to conduct the performance analysis of the organization along with PEST analysis, Porter’s five forces, SWOT analys is as well as segmentation and targeting strategy of the organization, based on which the business performance will be discussed. Business environment PEST Analysis Political Air freight or air cargo is regulated by the policies established in the year 1994 in the Chicago Conference. When the policy was established, the air cargo industry was in its infancy and the agreements were mainly related to the limitation on foreign ownership and airline destination. These regulations were seen to affect the carrier operations such as, restriction towards the ground handling services and diversification of the ancillary functions related to air cargo. These restrictions had limited the ways of conducting business. In order to keep pace with the economic expansion and global trade, both the international and national regulatory frameworks related to air cargo were made more liberal. For instance, in US, the deregulation in air cargo not only liberalised the licensing of the carriers, but also opened domestic routes to encourage full competition. The common aviation area of Europe was decided, which allowed the carriers to operate in European Union. These reforms had considerable impact in the air cargo industry by open up skies, providing them additional trading and access opportunities. However, the liberalisation was taking place at a slower pace for South East Asia. In 2002, Memorandum of