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(just doin harvard referencing and contents page) - Essay ExampleViewed on February 26, 2014. Buttler, s 2014, Shopping by smartphone and tablet in UK increases by 18%,Viewed on February 26, 2014. Centre for Retail Research n.d, Retail in 2018 - Shop numbers, Online and the mellowed Street A GUIDE TO RETAILING IN 2018 BY THE CENTRE FOR RETAIL RESEARCH, Gauri, DK, Bhatnagar, A & Rao, R 2008, Role of Word of Mouth in Online Store Loyalty Comparing online store ratings with other e-store consignment factors, COMMUNICATIONS OF THE ACM, vol. 51, no. 3, pp.89-91. Hall, J 2012, Britons are biggest online shoppers in developed world, Viewed on February 26, 2014. Li, N. & Zhang, P. 2002, CONSUMER ONLINE obtain ATTITUDES AND BEHAVIOR AN legal opinion OF RESEARCH. Viewed on February 26, 2014. Lim, HC, Chung, JJ & Pedersen, PM 2012, Effects of electronic word-of-mouth messages, SMIJ, vol. 8, no. 1, pp. 56-75. Viewed on February 26, 2014. Lomas, 2013, IDC Tablet Sales Grew 78.4% YoY In 2012 Expected To Pass Desktop Sales In 2013, Portable PCs In 2014, Viewed on February 26, 2014. Machado, AT 2015, DRIVERS OF SHOPPING ONLINE A LITERATUREREVIEW, IADIS International